Oyster - Articles and news items

TfL makes it easier to top up Oyster cards while on the go

Industry news  •  20 July 2017  •  Eurotransport

A range of improvements to London’s Oyster ticketing system have been introduced.

Cubic unlocks ‘the key’ as Southern Railway connects to London’s Oyster Network

Industry news  •  26 September 2014  •  Cubic

Travelers from Kent and Surrey can make the journey into the heart of London using integrated smart cards…

Daily and Monday to Sunday fare capping now applies for bus passengers using contactless payments

Industry news  •  6 August 2014  •  Transport for London

Bus customers paying for their journeys with a contactless payment card will now benefit from having their fares capped, automatically calculating the best value for their contactless travel over a seven-day period…

Contactless payments set to launch on TfL services on 16 September

Industry news  •  25 July 2014  •  Transport for London

Millions of customers are set for easier and more convenient journeys from 16 September, when Transport for London will introduce contactless payments…

London’s buses go cash free from this Sunday

Industry news  •  1 July 2014  •  Transport for London

London buses will stop accepting cash fares from Sunday 6 July, as Transport for London moves to a cash free bus network across the capital…

TfL confirms introduction of cash free bus travel from Sunday 6 July

Industry news  •  10 April 2014  •  Transport for London

Transport for London has announced that cash fares will no longer be accepted on London buses from Sunday 6 July…

London buses to go cashless from mid-2014

Industry news  •  3 February 2014  •  Transport for London

Transport for London has announced that it is to stop accepting cash fares on London buses from summer 2014…

Contactless bank card success on London buses

Issue 4 2013  •  22 August 2013  •  Shashi Verma, Director of Customer Experience at Transport for London (TfL)

Shashi Verma, Director of Customer Experience at Transport for London (TfL) speaks to Eurotransport to give an update on how the first phase of the network’s contactless bank card roll-out has gone so far on London’s 8,500 buses. When we last interviewed you about the project1 it was some time before the bus launch. Can you remind us why TfL is adopting contactless payment cards?

The opportunity to use contactless payment cards (CPCs) will offer much greater convenience for our customers since they’ll be able to use a contactless debit/credit card that they already have, instead of needing to get and keep an Oyster card topped up. It’s part of our ongoing focus to improve customers’ experience of travelling in the capital.

Paying for transport should be as easy as buying a sandwich. Enabling customers to use their CPC on buses, and from early-2014 on London Underground, the Docklands Light Railway (DLR), London Overground and trams, removes the inconvenience of needing to top-up an Oyster card or dig around for cash before making a journey. Plus, it also makes London’s public transport far more accessible for visitors, as anyone with a CPC will be able to enter the transport network as soon as they arrive simply by ‘touching in’ with their payment card. In addition, visitors will also have confidence that they are getting the best value possible, as opposed to having to understand complicated local fare structures.

ASK to deliver next 3.5 Million contactless Oyster cards

Industry news, News  •  11 July 2013  •  ASK

ASK has been selected by TfL organization to issue the first 3.5 million cards of the 4-year contract they have signed…

New Oyster online accounts help customers keep track of their travel

Industry news, News  •  18 May 2012  •  Transport for London (TfL)

The new service is available for season ticket or Oyster pay as you go users…

New Oyster system to help customers pay the correct fare

Industry news, News  •  6 September 2011  •  Transport for London (TfL)

A new system will help Oyster passengers who occasionally forget to touch out…

Oyster confirmed as the ticket of choice for millions of London commuters

Industry news, News  •  8 February 2011  •  Transport for London

More than two million journeys a week now made using Oyster pay as you go on London’s commuter rail services…