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RTPI Conference Programme

Wednesday 11th September 2013

The 2013 conference programme was a great success with some fantastic speakers from across the industry.

If you would like to discuss speaking opportunities for the 2014 programme please contact Sarah Gooding
+44 (0)01959 563311


Registration & Coffee


Chairman’s Opening Address

Mark Cartwright
General Manager


Keynote Opening Address

Key findings and recommendations from Passenger Focus’s extensive research among rail and bus passengers looking at their information needs, including at times when services are disrupted.

Guy Dangerfield
Passenger Issues Manager
Passenger Focus


Keynote Address

Phil Young
Head of Online
Transport for London


Increasing Passenger Perception in the Provision of Information at StationsOperator Perspective - Orange Flash   RTPI conference 2013

  • Reversing the Negative “Twitter Impact” in Perception Through Better Communication at Stations
  • Providing a Real Time Friendly Voice and Following Passenger Focus Guidelines with Minimal Resources
  • Information During Disruption, What’s New

London Midland is an award winning Twitter feed provider, but can station information systems really keep up with the speed and accuracy of Twitter? This session will share some of the real time solutions London Midland has developed to not only rival Twitter but surpass it in the delivery of station information.

Matthew Clarke
Passenger Services Manager
London Midland


Getting the Word Out About Your New RTPIS: Industry Best Practices in the Advertisement of RTPI

Real-Time Passenger Information Systems (RTPIS) are revolutionising the way public transport riders interact with and obtain information from transport operators.  These systems have gone from being a ‘nice to have’ to a ‘MUST have’.  A great deal of planning and cost go into the development and implementation of a RTPIS.  However, oftentimes relatively little is done in the way of public outreach and communication once the system is operational.

During this session, industry best practices regarding the advertising of a RTPIS will be presented through examples from many transport operators.  We will explore websites, social media, print advertising, videos, on vehicle advertising, advertising at bus stops, and even app programming competitions as methods used to improve public awareness of the RTPIS and encourage its use.

Thomas Noyes
Director of Business Development
NextBus (Cubic Transportation Systems)


Merseytravel: Added Value from Real Time Information – Keeping Services Running and Monitoring TendersPte Perspective - Orange Flash  RTPI conference 2013

Real-time passenger information has a primary function to provide bus and rail passengers with accurate real time information about when their bus or train will arrive at their stop. Increasingly, this information is sent to mobile devices of various kinds. However, when vast amounts of information about the operation of the public transport network is gathered together it makes sense to use it for other things.

Merseytravel has 550 local bus service tenders operating 24 hours a day across the region. Traditionally, performance has been monitored with a team of on road supervisors and by analysing comments and complaints from passengers. The newly installed RTPI system will enable contracts to be monitored in real-time and supervisors targeted at areas where there are seen to be problems.

Commercial operators also see the benefits of monitoring the performance of their services in real-time and the presentation will also cover the setting up of a jointly staffed control room utilising the real time information.

David Blainey
Performance Manager


Coffee & Newtworking in the Exhibition Area 


South West Dorset RTPI – An Olympic Legacy

  • South West Dorset RTPI System Overview
  • Overcoming the Difficulties Associated with RTPI When it is New to an Area
  • The Future of RTPI in Dorset and RTPI Systems in General

The Weymouth Showcase Programme included RTPI, SCOOT, bus priority, solar powered bus stops, CCTV, air quality monitoring, VMS and car park guidance. Its purpose was to meet the transport challenges faced in Weymouth & Portland as the venue for the 2012 Olympic sailing events and now provides a legacy for the area.

Charles Carter
RTPI Project Manager
Dorset County Council


Extended Panel Discussion

The Future of RTPI: What do Passengers Need and how are we Going to Deliver It?


  • Peter Bell, Managing Director, Trapeze Group UK
  • Thomas Noyes, Director of Business Development, Nextbus (Cubic Transportation Systems)
  • Alexander Gran, Program Manager Public Transport, IVU Traffic Technologies
  • Gary Nicholson, Business Change Manager, Network Rail
  • Simon Reed, Head of Technical Services – London Buses, Transport for London
  • John Dowson, Team Leader, Sustainable Transport, Leicester City Council
  • Stephen Bennett, Vice President & Managing Director, International Business Development, Clever Devices


RTIG Conference Address

Mark Cartwright
General Manager


Groups  RTPI conference 2013

Focus Groups – Coming Soon!

In order to facilitate invaluable interaction between the conference speakers and delegate, you will be able to choose to join one of three focus groups, held just before we break for lunch. Each of the groups will take a different format, whether a think tank session; a more in depth technical workshop, or series of round table discussion groups. Delegates will be able to sign up on the day to join the focus group of their choice. Be sure to check the website for focus group topics coming soon!



Lunch & Networking in the Exhibition Area 





The Data Hub Bern, Switzerland – Consistent Passenger Information from one Source

Dominik Grögler
Head of Engineering

Let Your Smart-Phone Guide You Through The Transport Jungle: SMART-WAY Real Public Transport Navigation

Andreas Küster
Group Leader – Traffic Information & Management Department
The Fraunhofer Institute for Transportation and Infrastructure


Long Term Operation of a Real Time Information System

Tim Rivett
Head of Information & Technology
South Yorkshire Passenger Transport Executive

Bustracker – Web Based RTPI Development and User Statistics Analysis

Stuart Lowrie
Senior Professional Officer
The City of Edinburgh Council


How do you Display 0 Minutes to Departure? The Display of ‘Now’ in Different Channels

Bent Flyen
Advisor in Real-Time Information Systems
NSB Operations IT

Strasplus: An Example of Smart & Mobile Delivery of RTPI

Alain Caffart
Information System Director
Strasbourg Transportation Company


Open Data Futures: A Traveline Perspective

Julie Williams
Programme Director

Conference Address



Afternoon Tea & Networking in the Exhibition Area


Centro: The Past, The Present, and the Future for RTPI 

As one of the first Transport Authorities to introduce RTPI Centro has seen and influenced many changes for passengers, operators and suppliers.  I will take you on our journey explaining where we have come from, the lessons we have learned bringing us to where we are today with some real examples of apps, web sites and information units from the West Midlands.  The future is not just RTPI and I will present our vision of a “personal mobility” future in which RTPI has a critical role to play along with other converging technologies such as smartcards.

Chris Lane
Head of Intelligent Transport Systems


How LUL Implemented Event Driven Real Time Disruption Information Direct to Victoria Line Stations & Train Fleet

John Palmer
Victoria Line Control Centre Project Engineer
London Underground Ltd


Transport for Greater Manchester’s Plans for a new RTPI & Traffic Management System

Traditional development and delivery of Passenger Information Systems and their associated applications, has led to siloed data sets, sometimes each of which is proprietary. Added to this the development of operational interfaces, the trend to identify future or Smart City Systems and Open Data is forcing a rethink of the traditional mechanisms.

TfGM has developed architecture as part of its Local Sustainable Transport Plan allocation, that is designed to overcome these difficulties and provide data platforms, process and broker engines that allow for the integration of many data sources, management of the data, and the use by applications developed in house and through Open Data mechanisms. The presentation will describe the architecture and progress in achieving our objectives.

David Hytch
Information Systems Director
Transport for Greater Manchester (TfGM)


Modernisation of our Information System through the 2 projects : “In-Space” (named “IMAGE”) and “In-Board” projects

Philippe Hubaut
Real-time Passenger Information Projects Manager
The RATP Group


Audience Q & A


Networking Drinks Reception

We know that the networking opportunities at conferences are just as important as the formal presentations in making your time out of the office as beneficial as possible for you. The Real-Time Passenger Information conference networking drinks reception, is held at the close of the conference sessions and all delegates, speakers and sponsors are invited to attend. This is your opportunity to exchange business cards and discuss the day’s proceedings in an informal but business conducive setting. And of course enjoy a well earned drink!


Close of Conference