Project SAEIV: the road to implementation

19 October 2016  •  Author(s): Léonard Sandoz, Head of Engineering and Technical Project Manager for transN

Project SAEIV: the road to implementation

Following the merger of two public transport companies – TN (Transports publics du Littoral Neuchâtelois) and TRN (Transport Régionaux Neuchâtelois) – in 2012, the Swiss region of Canton de Neuchâtel had inherited two disparate ITCS systems. The newly-formed transN public transport company was tasked with implementing a new system to unite the two. Head of Engineering and Technical Project Manager for transN, Léonard Sandoz, shares here details of the project that is implementing their new Intermodal Transport Control System, as well as the key factors that defined the decision-making process.

Les Transports Publics Neuchâtelois (transN) is the public transport company of Canton1 de Neuchâtel in Switzerland and is implementing a new Intermodal Transport Control System (ITCS) called ‘SAEIV’ (Système d’Aide à l’Exploitation et à l’Information des Voyageurs). The project was launched in May 2014, first to meet the Swiss legal constraints, then to implement a new ITCS to answer the needs of the transN company. Due to Swiss laws, public transport companies have to provide specific information to their customers, owing to the fact that public transportation modes are not accessible to travellers at all places and times. If individuals want to use a bus or a train they need to be at the right place at the right time. Prior to starting any journey, they need information about it; during the trip they need to be informed about relevant information and any malfunctions on the network; in fact, traveller information is required before, during and potentially after the trip. When someone boards a public transportation vehicle they become the public transport company’s responsibility and they want to be informed during their entire trip. This is an assurance for the traveller who needs to know that they’re in the best vehicle for their desired destination. Reliability, punctuality and security are fundamentals for Swiss public transportation. Information is even more important in the case of potential traveller perturbation, which could be caused by delays, no planned stops or any other events which cause insecurity. In such cases, fast and correct information has to be provided, to allow the customer to re-organise themselves during the trip.

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