Scheduling solutions

27 September 2006  •  Author(s): ET

Crew scheduling must not be overlooked, as its function is vital to the smooth running of any public transport operator’s services. Crew schedulers must ensure that not only are there enough personnel to man the services – but also that their staff are satisfied with the roster times they are given. Christian Shelton looks at some of the current products on the market that make this task easier.

For mid- to large transport operators crew scheduling can be particularly difficult due to the large number of staff. Not too long ago this tricky job was done manually. Fortunately, advances in IT now mean that there are a number of excellent computer software products available to help. These programmes have to be flexible, balanced and transparent. They must also be fully flexible so that they can react to unforeseen circumstances.

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