RATP’s latest improvements

27 September 2006  •  Author(s): Patrick Vautier, Head of Marketing, RATP

RATP is the main public transport operator in the Ile de France region around Paris. RATP’s mission is to continually provide the 11 million inhabitants of the region with an ever improving service. In order to do this RATP has developed a policy of innovation, which it hopes will result in greater customer satisfaction.

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