Ticketing app proves popular with bus and tram customers in Manchester

15 March 2016  •  Author(s): Katie Sadler, Digital Content Producer, Eurotransport

New figures released by Transport for Greater Manchester suggests popularity of the get me there mobile ticketing app continues to grow with Metrolink and bus customers.

get me there ticketing app

Transport for Greater Manchester (TGfM) has revealed over 20,000 tickets have been sold through the get me there mobile ticketing app for Metrolink since it was launched in November last year.

Almost half of sales via the app have come about in the few weeks since a range of new Metrolink tickets were introduced for sale on the app just last month. Weekly tickets sales are now averaging well over 2,500, with the adult Metrolink 7-day ticket proving most popular.

Weekly tickets sales via ticketing app average at 2,500

As well as the 7-day travelcard, and network-wide day or weekend passes, Metrolink passengers can buy single and return stop-to-stop tickets, along with 28-day stop-to-stop travelcards – all with no photo ID required.

With the app available from Apple or Google Play stores, customers who purchase a travelcard or ticket can store the information on their phone and display to staff on request.

More than 15,000 get me there travelcards have also now been issued for use on bus, with nine out of ten Greater Manchester buses now smart-equipped and able to accept the cards.

get me there ticket sales for bus now make up 87 percent of overall ticket sales

TfGM Travelshop get me there ticket sales for bus travel are now running at over 34,000 since the smart cards launched in mid-November last year, making up 87 percent of overall ticket sales.

Councillor Andrew Fender, Chair of the Transport for Greater Manchester Committee, said: “It’s great to see get me there taking off and we’re pleased that more customers than we expected are taking advantages of the benefits of smart travel so soon after launch.

“The get me there app for Metrolink now provides customers with a flexible digital travel option that now covers 99 per cent of all adult tram ticket sales. People are clearly welcoming the option to buy their tickets before they even get to their tram stop – from the comfort of their own home and with no need to queue at ticket machines.

“We will be encouraging even more customers to jump on board with marketing campaigns over the spring.

“Looking to the future, we’re committed to exploring the most up-to-date technologies for contactless payments.

“We’ll be working with regional partners to make sure our plans for Greater Manchester fit in with those for the North as a whole.”

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