30 years of safe and secure metro operation in Vienna: Successful strategies and future developments

13 June 2007  •  Author(s): Karl Bergner, Head of Metro Operations, Wiener Linien and Thomas Kritzer, Metro Operations Department, Wiener Linien

Modern public transport in a large city is expected to keep transit times short, but it is also expected to give potential customers a feeling of comfort, safety and security. These factors play a major role in city dwellers’ choice of transport modes. Thirty years of successful metro service with growing ridership confirm the expedience of previous safety and security strategies. New plans and concepts for future policies are designed to continue this success story in the next decades.

Vienna is not only one of the most beautiful cities but also a city where urban transit is much appreciated and accepted by the population. This is mirrored in a trend reversal in favour of public transport, the modal split between public transport and motorised individual transport being at a ratio of 35% to 34% (2006).

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