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Transport Focus - Articles and news items

Passengers surveyed on design of new Tyne and Wear Metro trains

Industry news  •  7 February 2017  •  Katie Sadler, Eurotransport

Tyne and Wear Metro passengers have approved the design of its new trains according to a survey published by Transport Focus.

Putting passengers at the heart of transport design

Transport Extra  •  16 September 2016  •  Linda McCord, Senior Passenger Manager, Transport Focus

Linda McCord explains that getting feedback from passengers on what they want from their travel experience goes a long way to improving passenger satisfaction…


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