BSL Management Consultants - Articles and news items

Benchmarking of urban rail systems

Issue 1 2005, Past issues / 1 April 2005 / Knut Petersen, Managing Partner, BSL Management Consultants; Oliver Drümmer, Principal, BSL Management Consultants and Tilmann Colberg, Consultant, BSL Management Consultants

The powerful management tool of benchmarking helps uncover possibilities of optimisation for public transport companies by using the following criteria:

• The global context
• Basics and methodology of benchmarking
• A specific benchmarking example
• From benchmark to action
• Bottom line

(more…)