Automatic Fare Collection - Articles and news items
Issue 2 2014 • 30 April 2014 • Ivan Besedin, Head of Moscow Metro
The Moscow Metro network is the main public transport infrastructure in Russia’s capital city, achieving a 56% share in urban passenger transportation. With 192 stations and a total route length of approximately 320km, the network attracts 8-9 million passengers every weekday. In order to offer passengers with an improved quality of service, the rush hour timetable was extended in November 2013 and extra trains were placed into service on some of the busiest metro lines to cope with demand…
Issue 5 2012 • 31 October 2012 • John Verity, Chief Advisor, ITSO Ltd
Until recently, most smart ticketing schemes were completely independent of each other and often based around bespoke closed transit operations. This made a lot of sense to the large transport operators or metropolitan authorities who commissioned them. It gave security and control, met their specific local needs and, should they decide to exploit it, a unique relationship with their customers. Schemes such as Oyster in London and Navigo in Paris have been incredibly successful, even if some are nearing the time for a technology refresh.
However, to the increasingly mobile customer, with access to sophisticated handsets, it has meant carrying ever larger wallets full of plastic. And when schemes become increasingly close or overlapping, separate closed smartcard schemes begin to make less logical sense.
Although smartcards have begun to migrate to common technology platforms, the customer has been less well served. Hans Rat, recently retired UITP Secretary General, observed that: “The switch to a modern smart ticketing system has been planned and prepared with the good intention to make travelling on one card easier. There has been a strong focus on system technology. (We now need) a stronger focus on customer perspective and lifestyle.”
Belgrade to receive Automated Fare Collection, vehicle tracking and passenger information systems, from Kentkart
Belgrade City Council signed a contract to install and operate AFC and VTS for 2000 buses…
There have been a number of exciting developments in the European public transport sector recently, with new contracts being awarded, new equipment launched and planned company acquisitions. Eurotransport looks at some of the key stories that have been making news.
Telematics and electronic fare collection systems specialist INIT has developed what it describes as a ‘revolutionary’ new e-ticketing system which it has sold to ‘trent barton’ – a leading independent bus operator in the UK. This is a landmark for INIT as it is the first time the company has sold an e-ticketing solution outside of Germany. According to Dr. Gottfried Greschner, Chairman of the Managing Board of INIT: “This first e-ticketing technology transfer of INIT outside Germany has great strategic significance for us. Other transportation companies have also already showed their interest in this solution.”
The year was 1999. Four small regions in Western Sweden were formed into one new and large region named Västra Götaland. The aim was to build an internationally competitive region, creating stronger trade and industry as well as more work and studying opportunities. In that process public transportation was given a major role. Entirely new fare collection and fare structure systems became part of the plan. Now, eight years later, we are closing in on the last phase of the launch. It’s been a long and very interesting journey.
To fully understand why and how we’ve changed the systems for public transportation in our region, you need some background.
The unsustainable levels of congestion and pollution affecting Europe’s cities are being tackled by soft measures that seek to manage the insatiable demand for greater mobility. One powerful measure at a city’s disposal is pricing road space by time and place of access. In this article Dr Chris Humphrey introduces a new European Commission project, CURACAO, which aims to support the implementation of the fair and efficient pricing of roads, and its accompanying benefits for cities.
Congestion continues to be a significant factor affecting the quality of life in today’s cities. That said, in cities where road pricing measures have been implemented, for instance in London and Durham in the UK, levels of congestion have fallen significantly. In addition, numerous demonstrations, trials and studies have proven that the technology works and that pricing schemes can deliver real benefits, most in recently in Stockholm in Sweden.
Having already successfully adopted one of the first magnetic-based automatic fare collection systems in Italy, operator ATCM is not content to rest on its laurels. The company is about to start using an advanced fare collection and revenue management system using the latest smart card technology. Christian Shelton reports.
In 1994 ATCM was one of the first operators in Italy to introduce a magnetic-based automatic fare collection system. The system was first used on ATCM’s Modena bus and rail services.
The RPA believes that the Integrated Ticketing System will completely change the way that the general public views public transport across Ireland. It will have such a profound impact that it will be hard to imagine travelling without smart cards.
In 2002, I was invited to review the business case analysis for the surface transport Integrated Ticketing Scheme for Ireland. I did not know then that I was destined to join the Railway Procurement Agency (RPA) in Dublin, and to become the Technical Manager for the design and development of that scheme.
Issue 4 2005, Past issues • 6 December 2005 • Dr.Till Ackermann, Economics and Tariff Manager, German association of transport companies and authorities and Head of VDV Core Application company, Cologne
Demands on interoperable standards for electronic fare management are at their highest in Germany,with its dense,multi-centred transport network.
The transport companies and authorities organised in the Association of German Transport Undertakings (VDV) carry some 27 million passengers every day. The majority of customers travel in integrated public transport systems under the motto: one ticket, one timetable, one fare. Most passengers use season tickets such as monthly passes, semester tickets, annual season tickets or job tickets. In addition, since the late 1960s, platform entry barriers have been removed for cost reasons; companies use an open system. These facts demonstrate that the public transport system in Germany offers an attractive service level, and that changes in the area of fares and sales must be very carefully planned due to their intense effects.
KreisVerkehr Schwäbisch Hall ready to pioneer a trailblazing system.
The Kreisverkehr utility in the district of Schwäbisch Hall covers an area of approx. 190,000 inhabitants and a transport network more than 4,000 km in length.With a total of 1000 stations and train stops, the transport utilities deliver a transport performance of 116,000 person-kilometres and more than 15 million passenger trips per annum.
When looking back through previous ITSO articles in Eurotransport, I was struck by the number of times I have said “ITSO is coming”.The sentiment behind that was more a promise at that time, but now I can safely say “ITSO is coming” as a statement of fact. This article looks at some of the issues the ITSO journey has addressed and briefly gives an idea of progress.
Whilst not strictly an ITSO matter as ITSO does not run schemes, this is a pertinent question. Perhaps the answer lies in a simple question; What is it about smartcards that make them ideal for being part of local authority service delivery?
A new ticket system now makes it easier to commute across county and provincial borders.
Work has just started in Sweden on replacing the current ticket system with one based on the contact-less smart card. The system is to be tested and commissioned during the next two years. Once in place, the five most southerly counties will operate the same system, making it possible for travellers to use the same ticket irrespective of distance and type of public transport they use. The new technology simplifies paying, speeds up embarking and improves the quality of travel statistics.
For years, smart card technology has been very successful in Europe and this process will – in the opinion of all experts – decisively accelerate in future.
Nearly all essential fields of life have been influenced by this technology. Whether the health service, paying functions at the supermarket, bank transactions or rights of access – the list could be continued for hours on end. In addition, studies prove that electronic distribution channels, in particular due to their favourable costs, also gain importance. This mainly refers to the internet as well as to mobile phones. All these studies show clearly that the introduction of such innovative technologies improves reputation and provides better business results. Without doubt it offers the chance of utilising a new marketing tool to generate additional profits. It provides the opportunity to learn more about the using habits of the customers as well as to adjust the products to better suit the customer’s needs. Thus, it is surprising that the modernisation of distribution channels and the introduction of smart card technology plays a more decisive role in public transport abroad than in Germany.
Electronic Ticketing (ET) systems have been implemented for years in major public transport networks, whether in Europe (London and Paris), in Asia (Hong Kong and Singapore) or in South America (Santiago de Chile) and many companies around the world intend to follow this path. But now that these systems have been implemented, can it be claimed that smartcards improve the efficiency and quality of the network? What are the benefits of ET for public transport authorities, operators and most importantly, passengers?
Local (and regional) authorities are nowadays faced with complex mobility issues. Their constituents expect them to find innovative, quick and affordable solutions to the massive problem of congestion, which has become a common situation in any city around the world. To this end, it appears that ET is a unique opportunity to achieve mobility in cities. ET systems are indeed the easiest way to create seamless journeys in public transport networks: passengers can hop on a bus, then take a local train or use the metro with the same ticket, but they can also change operator without even realising it. Transport authorities are then able to offer a unified fare media model, upgrading not only the efficiency but also the image of the transport network of their area of influence. In the same vein, they can introduce flexible and more complex tariffs, making a difference in fare prices for passengers travelling during peak hours or off peak hours, for instance. Citizens who are granted special rights, like students, elderly or disabled people, are also assured to benefit from a fare adapted to their situation.
In the very first issue of Eurotransport, I suggested that I come back after five years and review the beliefs that I postulated on smartcards and the need for interoperability. To be asked to do it after just 12 months posed an interesting question – was there anything to say? But I am a consultant so either way it shouldn’t be a problem!